Delivery & Charges


Australia Wide

To simplify transactions for our customers, Kids Balance offers a flat postage rate of $8.00, no matter how many items you order or where you live in Australia.


International

Kids Balance is happy to post overseas. Please select "Overseas - Email me rate" as your Delivery Method and we will forward you a postage quote. Once you have agreed to the postage quote, we will happily process your order.


Delivery

At Kids Balance we value our customers and strive to have orders packaged and sent within 7-10 days of payment being received (excluding weekends and public holidays). Orders placed over the weekend and public holidays will be processed on the next business day.

We ship most orders via Australia Post or Registered Mail. If no one is at home to accept the delivery, the parcel will be taken to your nearest post office and will await your collection. A card will be left at your premises informing you of the situation.

For larger orders/products we send these via courier.

Kids Balance is located at Victoria, so please take this into account when calculating delivery times. The more remote the destination, the longer it will take to deliver.

 

* Please note we will always do our best to ensure your order is delivered on time but we are not responsible for any delays in delivery once items have left our office, however we will do our utmost to locate the items. Please contact us if you have not received your order within 30 days of our shipment confirmation email.